When you get care from Choice Homecare, you have a whole team of people supporting you and your loved ones.
Our team is dedicated to delivering high quality home healthcare services and daily living support to clients who face challenges related to aging and overall health.
We are a care team, not a staffing agency.
Whether someone is an administrator answering the phone at the office, a caregiver giving a bath, or a nurse reviewing medical notes, we all work together to give the best possible care to our clients.
Speak with our Care Team to discuss your need for services within Ottawa or its surrounding communities.
Director of Care
Kelly Provost, Registered Practical Nurse
Kelly has served as Director of Care in Homecare since 2012. During this time, she built from the ground up Choice Homecare’s 5-Star Google rated care team that has brought quality of life to hundreds of Ottawa families. Under her direction, the Choice Care Team provides “Customized Care for Every Need” from non-medical to specialties in challenging medical situations such as Alzheimer’s/Dementia, palliative, ALS, and Parkinson’s.
Before her service in Homecare, Kelly took care of hundreds of residents in Ottawa’s Long Term Care facilities, hands-on and as Charge Nurse. She was instrumental in designing and launching a Gentle Care Unit for residents suffering from Alzheimer’s/Dementia.
Kelly is determined to continue improving the lives of clients by promoting high care standards and detailed procedures to ensure consistent excellence in caring for clients in safe working environments.
Elena O’Connell, Registered Practical Nurse
Elena is a Registered Practical Nurse with over 13 years of experience in many areas including community visit nursing, complex continuing care, nursing home, and Medical and Geriatric rehab units at the Queensway Carleton Hospital. She also worked with Ottawa Public Health and the Government of Nunavut during the Covid-19 Pandemic.
For a year prior to joining Team Choice, Elena moved to a medical floor at the Queensway Carleton Hospital, where she facilitated care, supported nursing students during their practicum, assisted staff during a systems software upgrade, encouraged physical activity, and collaborated with the multidisciplinary team to assist patients to go home quicker and safer.
Elena and her daughter and spouse have lived in Orleans since 2010. They love to get active outdoors and garden as a family.
Elena is excited to join Team Choice and eager to contribute to this family-oriented and dynamic team.
Sheryl is a certified physiotherapy assistant / occupational therapy assistant. She has been working in healthcare for over 5 years and has experience serving motor vehicle injuries, Veterans Affair, and private clients. She has worked at Campbellford Hospital in the physiotherapy department ambulating patients, facilitating falls clinics, and leading group exercise classes. She has also spent some time at the Kingston hospital on the Kennet Ward working with dementia patients.
Before entering the healthcare sector, Sheryl had over 20 years of customer service experience. During these years she has fulfilled the role of trainer and supervisor and had the opportunity to travel abroad to train international staff.
She and her spouse have been living in the National Capital Region since 2017. They moved to Gatineau when her military husband was posted here from Trenton. Sheryl’s two children live in the area and the proximity to family made the move much more appealing. Sheryl is very excited to be part of Team Choice and she enjoys the family-oriented approach we take in providing care for our clients.
Care Coordinator (Home & Community Care)
Sharon is a Registered Practical Nurse with over 10 years of experience in Long Term Care as a staff nurse and as a Care Coordinator & Personal Support Supervisor in the Home Care Sector. She has additional training in Health Services Management from Ryerson University. Sharon is passionate about helping patients achieve their goals and enjoys the opportunity of getting to know and build relationships with her patients. She is motivated by the satisfaction of supporting vulnerable patients at their challenging times. Driven by a desire to serve, she enjoys making a difference, no matter how big or small, in the lives of others.
In her spare time, Sharon enjoys singing and volunteering for non-profit organizations.
Intake Coordinator (Home & Community Care)
Manish brings his experience in the health care sector handling special operations projects related to scheduling clients with care providers. Having worked with a leading home care and wellness solution company in Canada, Manish is focused on providing exceptional customer service to all our clients, health care workers, and partnering companies.
Prior to this Manish, has worked with various international non-profits and other start-up companies for over a decade. He has helped them to grow and expand their impact through communications and marketing.
Manish is an avid nature lover and takes a keen interest in all things fauna and flora. In his spare time, he enjoys long hikes in the woods.
Manish is inspired to join Team Choice because he believes the organization is breaking the status quo on what it means to be a caregiver and delivering quality home care at higher volume.
Director of Finance & Operations
Adolfo Fonseca has over twenty years of mentoring and coaching experience. Moreover, he has worked successfully in areas as diverse as agricultural production, risk analysis, project management, and as an academic at the Pan-American School of Agriculture—the top Agriculture Production and Agri-business university in Latin America.
In 2013, Adolfo’s father passed away after an arduous battle with prostate cancer. In caring for his father, Adolfo came to realize the importance of high-quality palliative care.
This motivates Adolfo to providing care and support for clients through Choice Homecare’s work to help others in similar situations.
Director of Community Relations
Eileen Lacroix (BScN, MPA) brings to Choice Homecare over three decades of extensive nursing career at The Ottawa Hospital in Medical, Surgical, Renal, Pulmonary, Intensive Care, Coronary Care, and Cancer Care Nursing. Eileen also has a strong management background as Manager of the In-Patient Medical Oncology Unit and Manager of the Out-Patient Program at The Ottawa Hospital, Cancer Centre. She retired from full-time nursing and management in 2007 and has continued her involvement in health care projects with various organizations since.
She joined Team Choice in 2016 as Director of Marketing and Care Relations with a vision to connect more people with the high-quality personal care that Team Choice is known for. Eileen is fluently French-English bilingual.
Human Resources Administrator
With over 20 years of experience in administrative and management positions and a track record of strong performance in high-volume, high-pressure environments, Kelly skillfully manages administrative duties, recruitment, and employee relations for Choice Homecare. Kelly works closely with the Director of Finance/Operations and Director of Care to ensure the smooth operation of the company.
She assists with the coordination of various projects and works to grow a strong team at Choice Homecare. She plays a key role in our value chain to improve the lives of our clients and caregivers.
Eddie & Kathy Chu
Eddie Chu has over forty years of experience in organizing high-performance teams across small and large organizations. Eddie has held executive and senior consulting positions at Ontario Lottery and Gaming, The Minto Group, Algoma Steel, World Vision Canada, Tembec Inc, and Healthcare of Ontario Pension Plan. His wife, Kathy, has over twenty years of experience as executive assistant and church ministry leader and administrator. Jointly, they have owned and operating a number of innovative small businesses.
In 2003, Eddie’s father was stricken with lung and brain cancer and passed away at the age of 85 in 2005. His mother passed away at age 91 in April 2015 after suffering from pulmonary fibrosis. Eddie arranged care for his mother in her final months to provide respite for family members using his Toronto Choice Homecare colleagues. While caring and arranging care for his father and mother, it became obvious to Eddie and Kathy that government-funded care was often limited and navigating through our healthcare system required significant efforts and understanding. Kathy’s mother, who had Alzheimer’s for several years, passed away recently in the US after receiving home care in her last years.
Choice Homecare’s work and mission, therefore, resonate with them on a personal level as they address the growing importance of proper health management and care for the elderly.
Read more about our exceptional caregivers
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High 5 Awards – November 2022
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High 5 Awards – October 2022
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Do you need help? It’s not hard to get care.
Talk to one of our homecare coordinators, who understand what you are going through. They will listen to you and set up a time to come to your home.
One of our nurses will come to your home, assess your needs, and make a personalized care proposal, all at no cost to you.
Schedule when you want care to start. Welcome your caregiving team, and get back to enjoying time with your loved one.