Why we do what we do
Built around families, not systems
Choice Homecare was created to support people who want to remain at home while navigating changing health needs. We saw how often families were left to figure things out on their own, juggling care decisions, stress, and uncertainty without clear guidance.
Our approach is centered on listening first, then building care that fits real life. Every client, family, and situation is different, and care should reflect that. We focus on thoughtful matching, consistency, and communication so families feel supported, not overwhelmed.
OTTAWA'S HOMECARE PROVIDER OF CHOICE
Our Senior Team
Chris Zomer, BScN, RN.
Director of Care
Chris’s journey as an RPN Care Coordinator at Choice Homecare began in 2020. During this time, he took a leave to complete his Bachelor of Science in Nursing (BScN) at St. Lawrence College in Cornwall. Upon his return, Chris accepted the role of Director of Care. His experience in long-term care, retirement homes, convalescence, and acute care positions him well for his current role as the Director of Care. His commitment to client-centered care and building strong relationships with clients, families, and caregivers is commendable. Additionally, his certifications in Frailty-Informed Care and Sub-Acute for the Frail and Elderly demonstrate his dedication to continuous learning and improving care practices. His specialty in caring for the geriatric population with Alzheimer’s disease, dementia, and other chronic illnesses is invaluable to the team.
Aldirene Gloutney
Care Coordinator
Aldirene joined Choice Homecare in 2020 as a certified Health Care Aide. While working in the community, she provided exceptional care to clients with diverse needs, including palliative, post-surgical, dementia, and Alzheimer’s care. Her dedication earned her multiple “High-5 Awards” for service excellence from Team Choice. In 2023 Aldirene accepted the role as the Scheduling Coordinator. In her role, Aldirene continues to prioritize client care and caregiver support by offering her best to everyone she works with. Aldirene’s ability to speak fluently in both English and Portuguese is an asset, allowing her to effectively communicate with clients and caregivers. Her commitment to ensuring excellent care delivery is truly admirable.
Hailey Rock
Scheduling Coordinator
Hailey brings a compassionate, client-focused approach to her role in home care, supported by a diverse professional background. She has experience working with staffing agencies, where she supported light human resources functions and developed strong organizational and communication skills.
Hailey is a graduate of the Aesthetican Diploma program at Algonquin College and has worked extensively with clients from a wide range of backgrounds and care needs. Her hands-on experience includes providing services such as relaxation massage and footcare, including for clients living with dementia, where patience, adaptability and empathy are essential.
Her passion for home care is deeply personal. After witnessing firsthand how home care services supported her grandfather living with dementia and provided invaluable assistance to her family. Hailey was inspired to transition into this field. She is committed to contributing to high-quality, respectful care that supports both clients and their loved ones.
Sharon Mulamba, BHA (HSM), RPN.
Director of Care - Personal Support Services
Sharon boasts over 13 years of nursing experience having worked both as a staff nurse in long-term care and as a care coordinator and personal support supervisor in the home care sector. Additionally, she holds a Bachelor of Health Administration degree specializing in health services management from Ryerson University. Sharon’s passion lies in helping patients and staff achieve their goals, and she thrives on building meaningful relationships with them. Her motivation stems from the satisfaction of supporting vulnerable patients during their most challenging moments. Driven by a desire to serve, Sharon finds fulfillment in making a positive impact, regardless of its scale, in the lives of others. In her leisure time, she enjoys singing and actively volunteers for non profit organizations.
Care Coordinator
Tanya Sullivan, RPN.
Tanya brings a strong focus on person-centered care, along with energy and integrity, to her role as a new Care Coordinator. Her leadership background—including seven years serving as president for unionized workers—has broadened her knowledge and contributed to a well-rounded, thoughtful approach to her work.
Beginning her journey as a Personal Support Worker (PSW) in 2009 and later completing her Registered Practical Nurse (RPN) diploma in 2015, Tanya offers a wealth of experience rooted in long-term care. She is passionate about helping others and is always on the go, embracing both her professional and personal life to the fullest.
Outside of work, Tanya enjoys boating, relaxing at the spa, and spending as much time as possible in the water. She also has a special passion for her much- loved chocolate Labrador Bentlee, who is an important part of her life.
Kelly Sherrard
Scheduling Coordinator
With over two decades of hands-on care experience as a certified Personal Support Worker in long-term care facilities and community settings, Kelly brings a wealth of compassion and expertise to her role. For the past seven years, she has served as a client service coordinator, seamlessly blending her direct care background with organizational and interpersonal skills. Her diploma in medical office administration further enhances her ability to support clients effectively. Kelly’s heartwarming moments are reflected in her professional life. Kelly’s dedication to both clients and staff exemplifies the kind of caring and committed individual who makes a positive impact wherever she goes.
Atinuke Alli
Scheduling Coordinator
Atinuke started her career in healthcare in 2022. Her hands-on experience as a certified Personal Support Worker (PSW) allows her to connect empathetically with patients and caregivers. Prior to her service in health care, Atinuke spent over a decade working in administrative roles honing her skills in administration and customer service. Her journey has taken her through banks, a production firm, and an accounting firm, where she undoubtedly made a positive impact. What stands out about Atinuke is her unwavering work ethic and positive attitude—the kind that lifts others up and encourages them. It’s this blend of professional acumen and compassion that makes her an asset to Team Choice.
Manish Sharma
Digital Media Program Analyst
Manish brings a wealth of experience in marketing and communications to Team Choice. During his career, he has worked with diverse clients across healthcare, technology, and education sectors, crafting and implementing comprehensive marketing strategies that drive business goals and effectively reach target audiences.
Before joining Team Choice, Manish spent over a decade working with various international non-profits and start-up companies, helping them expand their impact through strategic communications and marketing initiatives.
An avid nature lover, Manish takes a keen interest in fauna and flora, enjoying long hikes in the woods during his spare time. Manish is fluent in Hindi and South Indian languages, adding depth to his ability to connect with diverse audiences and communities.
Adolfo Fonseca
Business Support and Privacy Manager
Adolfo serves as Business Support and Privacy Manager at Choice Homecare. In this role, he oversees the organization’s privacy compliance, ensuring that all client and employee information is managed in accordance with provincial and federal regulations. Adolfo also leads Cybersecurity Operations, implementing safeguards and monitoring systems to protect Choice Homecare’s digital infrastructure. He provides strategic support across departments to strengthen operational efficiency, data security, and business continuity.
Joseph Cole, CHRL, CMP.
HR- Manager
Joseph (Joe) brings over two decades of experience in people-centric roles across the public and private sectors. His extensive background spans human resources, change management, learning and development, and continuous improvement, making him a versatile leader. With a deep commitment to client well-being and employee engagement, Joseph combines his passion with expertise in individual, team, and organizational performance management. This unique blend enables Team Choice caregivers to consistently deliver exceptional quality services and support.
Joseph holds multiple certifications and designations in human resources, change management, safety, and adult education, further enhancing his ability to lead and inspire.
Outside of work, Joseph is an avid obstacle course racer who thrives on challenges. He recharges by spending time with his family, exploring new destinations, and embracing a health-conscious lifestyle.
Petra Podstavek
HR- Administrator
Petra joined Team Choice after career in human resources overseas. She brings practical experience from different sectors such as consulting, outsourcing and manufacturing. At Team Choice she covers day-to-day HR operations including recruitment. Apart from English, Petra speaks French, Italian, Slovak and Czech language.
Outside of work she enjoys reading a good book, travelling and spending time with her husband and dog.
Eileen Lacroix, BScN, MBA
Community Relations
Eileen Lacroix brings over three decades of nursing expertise from The Ottawa Hospital, specializing in Medical, Surgical, Renal, Pulmonary, Intensive Care, Coronary Care, and Cancer Care Nursing. Her leadership roles include managing the In-Patient Medical Oncology Unit and the Out-Patient Program at The Ottawa Hospital Cancer Centre. Retiring from full-time nursing and management in 2007, Eileen remains actively involved in healthcare initiatives.
Joining Team Choice in 2016 as Director of Marketing and Care Relations, Eileen is dedicated to enhancing access to high-quality personal care. Fluent in both French and English, she leverages her linguistic skills to build relationships and advance Choice Homecare’s delivery of care at medical conferences and networking events. Eileen’s extensive nursing background and strategic vision contribute significantly to our mission of providing exceptional care and support to our clients. Eileen continues as the Community Relations Manager.
Kelly Prevost
General Manager
As the General Manager of Choice Homecare, Kelly has been a dedicated leader in the homecare industry since 2012. She started her journey with the organization as a Care Coordinator, where her exceptional organizational skills and commitment to quality care quickly led to her promotion to Director of Care. Under her guidance, she built Choice Homecare’s 5-Star Google-rated care team from the ground up, improving the quality of life for hundreds of families in Ottawa.
With a commitment to “Customized Care for Every Need,” Kelly ensures that the Choice Care Team excels in providing support for a wide range of situations, including non-medical care and specialized services for complex medical conditions such as Alzheimer’s/Dementia, palliative care, ALS, and Parkinson’s.
Before her tenure in homecare, Kelly made significant contributions in Ottawa’s long-term care facilities, caring for hundreds of residents both hands-on and as a Charge Nurse. She was instrumental in designing and launching a Gentle Care Unit specifically for residents living with Alzheimer’s/Dementia, demonstrating her deep compassion and innovative approach to care.
As General Manager, Kelly is passionate about promoting high care standards and implementing detailed procedures that ensure consistent excellence in client care while maintaining safe working environments. Her unwavering dedication to improving the lives of clients and their families drives her mission at Choice Homecare.
Eddie & Kathy
Founders
Eddie Chu has over forty years of experience in organizing high-performance teams across small and large organizations. Eddie has held executive and senior consulting positions at Ontario Lottery and Gaming, The Minto Group, Algoma Steel, World Vision Canada, Tembec Inc, and Healthcare of Ontario Pension Plan. His wife, Kathy, has over twenty years of experience as executive assistant and church ministry leader and administrator. Jointly, they have owned and operating a number of innovative small businesses.
In 2003, Eddie’s father was stricken with lung and brain cancer and passed away at the age of 85 in 2005. His mother passed away at age 91 in April 2015 after suffering from pulmonary fibrosis. Eddie arranged care for his mother in her final months to provide respite for family members using his Toronto Choice Homecare colleagues. While caring and arranging care for his father and mother, it became obvious to Eddie and Kathy that government-funded care was often limited and navigating through our healthcare system required significant efforts and understanding. Kathy’s mother, who had Alzheimer’s for several years, passed away recently in the US after receiving home care in her last years.
Choice Homecare’s work and mission, therefore, resonate with them on a personal level as they address the growing importance of proper health management and care for the elderly.
How we deliver care
A nurse-managed, personalized approach
Quality in-home care requires more than good intentions. It takes structure, oversight, and experience. Our services are nurse-managed to ensure care plans are thoughtful, responsive, and aligned with each client’s needs as they evolve.
We work closely with caregivers and families to provide steady, reliable support that prioritizes dignity, safety, and peace of mind. The result is care that feels personal, coordinated, and trustworthy, delivered by people who genuinely care.
OTTAWA'S HOMECARE PROVIDER OF CHOICE
Why Choice Homecare?
Nurse-led support, dependable caregivers, and a care plan that fits your family’s needs.
Reliable
Caregivers who show up and follow through.
Nurse-managed
A nurse keeps the care plan steady and aligned with your loved one’s needs.
Flexible
Care that adapts to your family’s routine.
Communication
You’re always kept in the loop.
Compassionate
Kind, patient support your loved one can feel.
OTTAWA'S HOMECARE PROVIDER OF CHOICE
Trusted partners and funders we work with
Proudly serving clients through Ontario Health at Home, Veterans Affairs Canada, and private clients across Ottawa.
Dozens of 5-star reviews with an average rating of 4.8/5 on Google
What Ottawa families say about Choice Homecare
Stories from families who were exactly where you are now.
Choice Homecare 58 Google reviewsPosted on Google Jo-Anne BeckettTrustindex verifies that the original source of the review is Google. April 2024: Victoria, the Director of Care, recently overwhelmed me with her empathy and insight. I can't say enough about how impressed I was with this agency, as my mother was dying. February 2026 Update: Choice Homecare has been providing care to my father for the past few weeks. I am very impressed with how well the agency understands our needs. The documentation following each shift is especially helpful. I highly recommend Choice Homecare.Posted on Google Barb CulhamTrustindex verifies that the original source of the review is Google. Our family will be forever grateful for the care provided by Choice Homecare to our elderly Mother through the last 6 months of her life. Choice Homecare took over the role of caregiver so we could be with Mum as a family. The administrative staff handled all of our requests with care, attention to detail, and prompt solutions, as we evolved to 24/7 care in her final days. The PSW care team they put together for Mum were caring and loving, reliable, consistent and professional. The PSW care was exemplary. I would highly recommend Choice Homecare to my family and friends.Posted on Google Mary TTrustindex verifies that the original source of the review is Google. Highly recommend Choice Homecare for Personal Support Worker services. Fran is very responsive to any issues that arise and the PSWs provide careful attention to the needs of the elderlyPosted on Google RR RamsinghTrustindex verifies that the original source of the review is Google. I highly recommend Choice Homecare. I had an urgent need for a PSW to help my elderly mother and Fran selected the perfect person-Febi-to help my mom. Febi fits all my mom's needs and communicates excellently, is proactive in problem solving and very kind and loving to my mom. I also had great dealings with Aldirene and Andy who helped me to get everything set up for my mom. I appreciate the empathy, professionalism, proactive approach and great communication from this company. If you have a need for home care support, this is a wonderful company! Go with them!Posted on Google X ChenTrustindex verifies that the original source of the review is Google. The team at Choice Homecare has provided us with much appreciated help. Their excellent service has addressed our various needs. PSW Beth is thorough, easy to communicate with, and warm. Fran and others in the office are prompt, considerate, and responsive to feedback. We are grateful for their services.Posted on Google Brad UberigTrustindex verifies that the original source of the review is Google. Thank you to Choice Homecare for the great service they provided to my father. Chris and team did an excellent job in making my family feel comfortable with Dad’s return to his home.Posted on Google RenaudTrustindex verifies that the original source of the review is Google. C'est un lieu sûr!Posted on Google Comfort IbironkeTrustindex verifies that the original source of the review is Google. Great