Frequently asked questions
How does it work?
Our nurses are available 24/7 to answer any questions and supervise all care.
As well, all our caregivers are screened and bonded.
Additionally, when we hire staff, we look for people we would want to send to our own families. All our caregivers are caring and compassionate.
Our Nurse Care Coordinators have worked with 100s of families just like yours, and we understand these family dynamics.
Offering our homecare services on a limited, trial basis is often helpful to these seniors. Virtually every time, our clients feel so at home with our caregivers that they continue on with them after the initial trial periods. Many families begin with some casual services like housekeeping and expand to other care as they grow comfortable with the caregivers.
Who do you help?
Questions about finances
Private homecare is paid by you, and is designed to augment any other care you are already receiving from the government.
Many people choose private home care when they face a lengthy waitlist to get care from the government. Some clients report 2-year-long waitlist to receive Alzheimer’s care. At Choice Homecare, you can start care right away.
Public home care has some limitations; they are not able to offer pet care, something that is essential to many people being able to remain in their own home. As well, their caregiver shifts tend to be shorter (45 min to an hour) versus a minimum shift length of 3 hours at Choice Homecare.
We have another division, Choice Healthcare, that provides public-paid homecare.
Clients receiving public-paid services have the same caregivers and level of care as private-paid, except that some services are limited.
First, if you are already qualified to receive government-paid home care services, you do not have to pay HST on services you get from us. We will provide you with an exemption form.
Secondly, we can connect with your government Case Manager to coordinate our services so that you can benefit from the best of both worlds.
- Client-Centred: People we care for are the reason for doing what we do
- Competent: Caregivers supported by Nurses provide expert and compassionate care
- Creative: We go beyond the ordinary to bring joy and solutions that work
- Compassionate: We care for our clients as we would our family
Do you need help? It’s not hard to get care.
Talk to one of our homecare coordinators, who understand what you are going through. They will listen to you and set up a time to come to your home.
One of our nurses will come to your home, assess your needs, and make a personalized care proposal, all at no cost to you.
Schedule when you want care to start. Welcome your caregiving team, and get back to enjoying time with your loved one.