Complex care

Expert care at home for you or your loved one with complex needs.


Reduce your stress and restore your joy in life.


Complex care in Ottawa
Complex care for seniors in Ottawa

Are you struggling to find the right caregiver for complex care?


  • Are you worried you might not be able to stay in your own home?
  • Do you find other caregivers ignore some of your symptoms?
  • Are other agencies frightened away by your loved one's health needs?
  • Do other caregiving agencies ignore your input?
  • Do you want to read daily care notes from caregivers?

Complex care with the whole person in mind


We understand how hard it is to get quality care when your needs are complex.

At Choice Homecare, we are especially well-equipped to help people with complex health needs. With our nurse-managed care, symptoms and changes are immediately noted and can be managed appropriately.

Our team of specially trained and experienced caregivers is here to support you every step of the way.

  • 24/7 nurse managed
  • In-home care, where your loved one is comfortable.
  • We schedule care to your needs.
  • Highly skilled and trained caregivers
  • Family portal where you can read daily caregiver notes

Do you need help? It’s not hard to get care.


Call us

Talk to one of our homecare coordinators, who understand what you are going through. They will listen to you and set up a time to come to your home.

Home assessment

One of our nurses will come to your home, assess your needs, and make a personalized care proposal, all at no cost to you.

Start care

Schedule when you want care to start. Welcome your caregiving team, and get back to enjoying time with your loved one.

What is Complex Care?

What is Complex Care?


Complex Care is care for a person who has any combination of chronic diseases or conditions.

For example, someone could be an aging senior who also has a condition like:

  • Diabetes
  • Muscular Sclerosis
  • Muscular Dystrophy
  • ALS (Lou Gehrig’s disease)
  • Stroke
  • Acquired Brain Injury
  • Parkinson’s Disease

Caregivers need to be sensitive to provide holistic care for the whole person.

WHAT OUR CLIENTS SAY ABOUT US


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Choice Homecare Contacts


Our Team


Our Choice Homecare team is a diverse group including expert doctors, seasoned nurses, specialists in palliative care, social workers, administrative staff, and more. Every member is specially trained in supportive and palliative care. Whether you're in a hospital or an outpatient setting, we work closely with your primary care provider to offer comprehensive and personalized support.

Kelly, Director of Care at Choice Homecare since 2012, established a 5-Star Google rated team specializing in diverse medical challenges like Alzheimer’s and Parkinson’s. Previously a Charge Nurse in Ottawa's Long Term Care, she pioneered a Gentle Care Unit for Alzheimer’s /Dementia patients and champions stringent care standards for client welfare.

Elena, a Registered Practical Nurse with 13 years' experience, has worked in various roles from rehab units at Queensway Carleton Hospital to aiding during the Covid-19 crisis. Before joining Team Choice, she contributed significantly at the hospital and has called Orleans home since 2010. Passionate about her work and an outdoor enthusiast, Elena is eager to enrich the Team Choice community.

Sharon, a Registered Practical Nurse with 13 years in Long Term Care and Home Care leadership roles, also boasts a Bachelor's degree in Health Administration from Ryerson University. She thrives on helping patients reach their milestones and values the deep connections she builds with them.

Felicia, previously a Client Care Coordinator with Champlain HCC, has steadily taken on greater roles, including supervising client care and handling billing. Before transitioning to care coordination, she offered direct PSW care, giving her a deep understanding of frontline staff needs. Bilingual in English and French, Felicia collaborates with Team Choice to deliver compassionate care to a diverse clientele.