Category Archive

Heather Hamlin Heather’s patient (a former facility Director of Care) contacted us to let us know what an excellent PSW Heather is. The client was pleased to report that, “She follows policy and procedures, and always wears her PPE during care. She has a cool way of making you feel very comfortable.” The client went on to tell us that … Read More

Mariana Arevalo  Mariana’s client’s wife feels peace of mind knowing Mariana is caring for her husband. She let us know that while she was admitted to the hospital, Mariana would stop in to see her husband whenever she was in the area and would update her on his condition. This gave her the peace of mind she needed during her … Read More

Olu Peters Olu’s client’s daughter called the office to express her gratitude for having Olu enters her mom’s life. She felt Olu’s presence was very calming. She stated he was reassuring and constantly checked on her mom throughout the overnight shift. Our client’s daughter shared that her mom had not slept through the night in a while, but did on … Read More

Ramatu Yahya Ramatu impresses her client’s family and Team Choice. Her client’s daughter sent us the following review; “Ramatu has been, by far, the best PSW to support Mom.  In addition to the wonderful support she provides for my Mom, the staff at the residence also value her help. Recently, Ramatu observed that nurses from other agencies who were not familiar with … Read More

Ibyumanikora Fiethe Fiethe receives a high-five this month for going to great lengths to ensure our clients receive the care they require. Often accepting emergency coverage shifts that are beyond her normal availability, Fiethe demonstrates the client-centered quality that we in Team Choice share. Her clients told us Fiethe provides the highest level of quality care to her clients and … Read More

Desmond Mbuko Desmond joins the ranks of high-five glory for picking up an urgent staffing request from HCCSS that was outside of his geographical area. After receiving a call from HCCSS asking for our help, we reached out to Desmond who didn’t hesitate to say yes to this client. Taking on the responsibility for a client with special care needs … Read More

Ramatu Yahya A client’s friend sent the following email telling us how impressed she was with Ramatu: “I am an old friend of your clients from our college years, and I try to get to Ottawa a few times a year from my home in Guelph to see her. Because I am a musician, and because your client can no … Read More

Courtney Dinelle-Mayer  The daughter of Courtney’s client called to express how pleased they were with Courtney. “Courtney seems excited about the job and my father loves her. She is very kind and we are so pleased with her. I cried on the first day and Courtney asked me if I needed a hug and I knew she was the one.” … Read More

Nashma Nashma has been a PSW since her graduation from her PSW program in 2020. She has also completed additional training to work with clients with dementia/Alzheimer’s Disease and acquired brain injuries. Nashma has received many “high-fives” from her clients and clients’ families thanking her for the extraordinary care she provides. Nashma has a proven track record of providing compassionate … Read More

Herena Herena acted with professionalism and speed when she discovered her client unresponsive. Her quick action helped save his life. After her client was revived, she stayed on to complete her shift.   Congratulations, Herena, on showing your competency and alertness. We are pleased to have you on Team Choice. Islande Islande is an excellent caregiver. Her clients appreciate her professionalism and … Read More